FAQs
Quick answers on sampling, MOQ, production time, shipping and customization — contact us for anything else.
FAQs
Quick answers on sampling, MOQ, production time, shipping and customization — contact us for anything else.
Q What materials are your hats made of?
A

We use cotton, polyester, wool, canvas, straw and knitted fabric. Custom materials are available for bulk orders.

Q Can we customize logos and patterns on hats?
A

Yes. Embroidery, heat transfer printing and screen printing are supported. Our team will check the artwork for you.

Q What is the MOQ for custom hat orders?
A

Blank stock hats have low MOQ. Complex customized styles require higher minimum quantity. Contact us for details.

Q How long is the production lead time?
A

Stock hats ship in 3–7 days. Custom orders take 25–45 days after deposit and artwork confirmation.

Q Can we get samples before mass production?
A

Sample service is available. Sample cost and freight are at customer’s expense. Sample fee may be refunded on bulk orders.

Q How to clean and maintain the hats?
A

Cotton and canvas hats can be gently hand-washed. Wool, felt and straw hats need spot cleaning. Avoid strong sunlight drying.

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